Frequently Asked Questions

  • When will my package arrive at my address?

It will take a span of between 7 to 21 business days for the package to arrive.
We process the items by order.Please be patient with us during this time.

  • Is my credit card safe with your site?

Yes,its absolutely safe,we use paypal gateway to process clients payments. Paypal is a very secure means of payment.

  • What if I don’t have a Paypal account?

No problem.You can still use your credit card with paypal even without having an account with paypal,learn more.

  • How do I make longer tracks?

Well,for longer tracks,you will have to purchase more than two magic track boxes.The pieces snap together very easily.You can make longer tracks that you can arrange to feature real life road structure.You will also have to purchase magic tracks accessories like bridges,joins and fly overs.

  • I have a question before I purchase,how can I reach you?

You can always reach us through the contacts listed at the bottom of our site.Or even chat with us on the chat box bottom right on this site.

  • Your phone number is not going through,how can i escalate my issues?

Well,sometimes we have a lot of clients on the line such that at times your call may not go through. Alternatively,you can write us an email or open a support ticket from the main menu above.We usually respond within a day.